Privacy Policy

Who we are

Our website address is: http://sikecikcomel.com.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

Additional information

How we protect your data

What data breach procedures we have in place

What third parties we receive data from

What automated decision making and/or profiling we do with user data

Industry regulatory disclosure requirements

Shipping & Return Policy

SHIPPING POLICY

LOCAL DELIVERY (WITHIN MALAYSIA)

Q1: What is the cost for shipping within Malaysia?

We provide Flat Rate shipping on all orders within Malaysia, and Sabah & Sarawak. Tracking numbers are emailed once posted.

Once tracking number is updated, customer may need to keep track your parcel status. Courier companies sometimes do not inform when they deliver the item to you even when we request to do that. Any complain MUST be made within 72 hours from the date that we ship out the item.

If customer didn’t receive own parcel due to didn’t keep track the parcel, shipping fee need to be on customer for second shipment.

Q2: How long does it take for my parcel to reach me?

We try our best to prepare your orders and send them out as soon as we can. However, orders can only be shipped during working days and hours. We hope our beloved customers knows that SiKecikComel.com does not represent any courier companies. As much as we hope for parcels to arrive on time, parcel delays are beyond our control. But then, we assure that we will help as much as we can to make sure your item reaches you.

Office Hours are from 9am – 6pm (Monday to Friday) , excluding Public Holidays

RETURN POLICY

We only exchange goods if they are defective or damaged within 5 working days. In circumstances where you consider that a product is defective, you should promptly contact us within 5 working days at +60 12 260 9389 (Yus) with details of the product and the defect. You can send the item you consider defective to:

SiKecikComel Return Department
351, Jalan Sarimna 4, Taman Tunku Sarina
06000 Jitra, Kedah

Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a replacement as a result of the defect. If you are eligible, we will send you a replacement product.

Shipping

To return the item you purchased, please mail it to:

SiKecikComel Return Department
351, Jalan Sarimna 4, Taman Tunku Sarina
06000 Jitra, Kedah

Refunds do not include any shipping and handling charges shown on the packaging slip or invoice. Shipping charges for all returns must be prepaid and insured by you. You are responsible for any loss or damage to hardware during shipment. We do not guarantee that we will receive your returned item. Shipping and handling charges are not refundable. Any amounts refunded will not include the cost of shipping.

Refunds

Refunds would take a processing time of 1 – 2 working days after returned products have been received. Refunds processing time from bank would be 5 – 14 days.

Refund method will be bank transfer to customers bank account directly

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